Turning 100 Never Looked So Good!

My Mom was here for rehab, but we knew she needed long term care since our Dad passed in April 2019. Every department stands out; from the Front Desk, Carolyn to Activities Director, Gina and Angela, Social Services, Victoria, and Jane, to the nurses, Jessica, Summer and Debbie, Techs, Nicole, and so many, many more! Everyone at Northpoint has made my sister and I feel so comfortable. Mom thinks of Northpoint as her "apartment." They and the residents love Mom, and we appreciate all of them. Thank you is small word but we say it from the bottom of our hearts; the whole staff is very caring and it shows!!

The reason I chose this center is because I have been here before and I enjoyed my experience; most people were friendly!

My sister was here for over six months recovering from a broken ankle. She is mostly nonverbal, so a somewhat challenging patient. The Northpoint nursing, medical, therapy, dietary, and housekeeping staff all treated her with compassion, patience, and care. They quickly earned her trust, and she responded well enough to therapy to be able to return to a community residential setting. They were also supportive of me. When I first toured Northpoint, I was really impressed with the way the staff interacted with each other. I could tell then that they operated as a team. My mother spent her last months at a much fancier facility with private rooms, but the care was nowhere as skilled and caring as what my sister received at Northpoint. A big thank you to all of you.

Deloris Walker spent one month at Northpoint Lexington recovering from a debilitating weakness that had left her in a wheelchair. Ms. Walker was a star pupil and worked very hard with our therapists from Evergreen Rehabilitation to get her strong and ready to return home! Here’s what she had to say: I enjoyed everyone on staff here. Everyone was very nice to me. All of the Physical Therapy people brought me a long way from where I was before. All the staff helped me out and was very good to me. God Bless you all.

I am proud to be associated with this team.

My sister recommended Northpoint because she was here for rehabilitation before. It was a blessing to be here for my therapy and I would recommend this place to everyone! There was a point at the hospital I didn’t know if I was going to make it or not and then I got here and therapy helped me reach every one of my goals. I don’t even have to use a cane anymore! The kitchen gave me extra snacks to get my energy back up and help me gain some weight. The nurses got my medicine to me quickly and the activities department helped me get some supplies from the store so I would feel more at home. I’m so thankful for everyone here!

The management is very understanding, Nicole McCoy is great.

The CNAs stood out to me because you get huge with breakfast and dinner and they are supportive! Whatever it’s coffee or illness, they are there for me!

After investigating online, I found that Northpoint was the best rehab program around. Arielle came and talked to me at the hospital. Erneshia always goes above and beyond, always in a good mood, giving out hugs and kisses.

I want to say how much I appreciate the personalized care I received at Northpoint. The nurses and aides have treated me like family. They have been fantastic and have genuinely cared for me like family. I will miss my Northpoint Family as I move on with my recovery.